Legal — Communications

Electronic Communications Consent

By creating an account or using Chez, you consent to receive electronic disclosures, notices, booking confirmations, receipts, security updates, and administrative communications.

Electronic Delivery of Disclosures

Chez provides notices, agreements, disclosures, billing statements, payment receipts, policy updates, and customer support responses electronically via the Chez website, mobile application, or email address provided during registration.

SMS & Transactional Notifications

If you provide a mobile telephone number, you consent to receive transactional SMS messages regarding your bookings, chef arrivals, allergy alerts, schedule changes, and security verifications. Message and data rates may apply. You may opt out of non-essential promotional SMS messages at any time by replying STOP.

Hardware & Software Requirements

To access and retain electronic records, you need a device with internet access, a web browser supporting SSL encryption, a valid email account, and software capable of reading PDF files.

Withdrawing Consent

You may withdraw your consent to receive electronic communications by contacting customer support. Withdrawing consent may result in the termination of your access to active bookings or account features, as electronic communication is required to operate the platform safely.

Updating Contact Information

You are responsible for keeping your email address and phone number up to date in your Chez profile to ensure uninterrupted receipt of important booking and safety notices.