Information We Collect
- Account details
- Contact information
- Household information
- Chef profile information
- Booking details
- Dietary preferences
- Allergy information
- Payment-related information
- Communications with Chez, LLC and other users
- Device and usage information
- Approximate location
- Support requests
- Verification information
- Uploaded documents
- Reviews and ratings
Sensitive Information
Dietary, allergy, accessibility, identity-verification, and household-access information may be sensitive. Chez, LLC treats this information with additional care and limits internal access to those who need it to provide the service.
How We Use Information
- Providing services
- Matching households and chefs
- Processing bookings
- Supporting users
- Safety and fraud prevention
- Verification
- Communications
- Product improvement
- Legal compliance
- Dispute resolution
- Analytics
- Personalization
How We Share Information
- Between matched households and chefs
- Service providers acting on our behalf
- Payment processors
- Verification providers
- Hosting providers
- Analytics providers
- Professional advisers
- Government or legal authorities as required by law
- Successors in a business transfer
Chez, LLC does not sell personal information for money. We do share information with the categories of recipients above in order to operate the service.
Data Retention
We retain information only as long as reasonably necessary for business, legal, safety, tax, fraud-prevention, and dispute-resolution purposes.
Your Rights
- Access to your data
- Correction
- Deletion, where applicable
- Portability, where applicable
- Opt out of marketing
- Cookie controls
- Appeal of a privacy decision
- Complaint to a regulator
- State-specific rights
Children's Privacy
Chez, LLC accounts are not intended for children under 18. Household information may include information about children when provided by an adult account holder for service-related purposes.
International Users
Information may be processed in the United States and other countries where our service providers operate.
Disputes
Privacy-related disputes are governed by the dispute-resolution provisions contained in the Chez, LLC Terms of Use or any applicable service agreement.
Contact
Questions about privacy may be sent to admin@chezkitchen.com.
Related Chez Policies & Agreements
- Terms of UseRead
- Privacy PolicyRead
- Cookie PolicyRead
- Data RequestsRead
- Household Service AgreementRead
- Chef Services AgreementRead
- Cancellation & Refund PolicyRead
- Community StandardsRead
- Trust & SafetyRead
- Fair Access & Community CommitmentRead
- AccessibilityRead
- Data & SecurityRead
- Responsible AIRead
- Electronic Communications ConsentRead
- Report a ConcernRead